PRIVACY POLICY

At Peak Nutritionals™, our word to you is to keep your personal information collected kept strictly secured. We do not on-sell your personal information to any 3rd party company for marketing or selling purposes.

In the instance that we may use your information, it would only for our own purposes in identifying you for orders through our e-commerce store, send you our newsletters, possibly correspond with you via email, enable us to personalise your shopping experience with us, send you discount vouchers and to advise you of any new products that may suit your fitness regime.

The personal details we collect from you at Peak Nutritionals:

  • consumers – your name, address, contact number(s), gender, age, and email address
  • information about your preference for goods we offer from time to time
  • a record of any queries you may have made
  • details of prizes you may have won through Peak Nutritionals
  • a record of how many purchases you have made through our e-commerce store

How we may use this information to service you

  • to assist us to contact you directly to notify you of any Peak Nutritionals promotions
  • marketing campaigns and VIP loyalty rewards program offerings and reward you as a Peak Rewards member
  • to approve transactions you wish to make
  • to confirm your identity
  • to inform you of other products and publications you might be interested in
  • to provide you with products you have requested
  • to follow up or pursue any queries you may make
  • to reward you for referring a friend to our e-commerce store

How we manage personal information

Peak Nutritionals™ is dedicated in keeping your personal information secure we have a secured site and do not use your personal information for 3rd party marketing.

For the purposes of marketing and promotional campaigns all these process’s are handled in house at Peak Nutritionals™. Should you need to contact us regarding privacy issues, please use the ‘contact us’ form on our website and address it to the ‘privacy officer’. If the information we have is incorrect, incomplete or not up to date, you may request Peak Nutritionals™ to correct the information. If you are concerned about possible security interference with your privacy, use the contact us’ form on our website via e-mail.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk.  We do not take any responsibility for the actions of any third party exploiting these procedures and taking measures and gaining unauthorised access to your information.

Cookies

Peak Nutritionals use cookies on our website to in relation to your shopping cart. We also use these cookies to help enhance the Peak Nutritionals™ shopping experience you are having with us – it is a way for us to keep track of how customers use our site. We don’t treat the data collected as personal information or use it in association with other personal information, it is not stored as a hard copy in our office. For the purposes of being able to find out details like what type of web browsers our customers use, or how they may have been directed to our site, and the Peak Nutritionals™ page that they stop by helps us to evaluate behavioural trends and keep improving your Peak Nutritionals™ experience. You can choose to not allow cookies as part of your shopping experience on our e-commerce store, however enabling the cookies will allow you to view the Peak Nutritionals™ e-commerce store in its fullest capacity to shop online.

You are more than welcome to contact us via email if you require more information and we would be more than happy to assist :- info@peaknutritionals.com.au

Feedback

If the occasion arises you have a customer feedback, please send us an email to  info@peaknutritionals.com.au

Links to other websites

Our website may from time to time contain links to enable you to visit other websites of interest easily. We may also conduct promotions and or competitions with 3rd parties and the materials for these promotions and or competitions may contain links to these parties’ websites. However, once you follow a link to any of these websites, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by our privacy policy. Please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. You should exercise caution and check these policies before you submit any personal information to these websites.

Social Media

Peak Nutritionals™ will utilise Instagram, Facebook, Twitter and YouTube as part of their e-commerce marketing. Links to sources will be from the e-commerce site www.peaknutritionals.com.au and from instagram account : peak nutritionals and facebook account: Peak Nutritionals, Twitter: Peaknutritional. Peak Nutritionals™ have no control over your personal details using these social media sites as you are entering under the terms and conditions of their product. Peak Nutritionals™ will use social media avenues for customer engagement, competitions and for marketing purposes.